What should be done with the results of internal quality assurance testing?

What should be done with the results of internal quality assurance testing?

• A. Publish results in a professional journal
• B. Review results and look for ways to improve the process
• C. Ignore results
• D. Archive results

Answer: (B)

The main idea is to use the findings from internal QA testing to drive improvements in the process. When you review the results, you can spot patterns, recurring issues, and gaps in procedures or controls. This lets you prioritize what needs changing and decide on concrete actions, such as updating workflows, strengthening training, adjusting checks, or revising documentation. Then you implement those changes, assign owners, set timelines, and re-test to verify that the improvements actually work. Keeping a close loop like this supports continuous quality improvement rather than letting issues linger. Archiving results without acting misses the purpose of QA, and ignoring findings undermines quality. Publishing internal results in a professional journal isn’t typically the goal of internal QA and isn’t necessary for improving the process.

The main idea is to use the findings from internal QA testing to drive improvements in the process. When you review the results, you can spot patterns, recurring issues, and gaps in procedures or controls. This lets you prioritize what needs changing and decide on concrete actions, such as updating workflows, strengthening training, adjusting checks, or revising documentation. Then you implement those changes, assign owners, set timelines, and re-test to verify that the improvements actually work. Keeping a close loop like this supports continuous quality improvement rather than letting issues linger.

Archiving results without acting misses the purpose of QA, and ignoring findings undermines quality. Publishing internal results in a professional journal isn’t typically the goal of internal QA and isn’t necessary for improving the process.